Privacy Policy

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, and shipping/billing address when you create an account, place an order, or contact us.
• Payment Information: Credit card details and billing information processed through our secure payment provider. We do not store full credit card numbers on our servers.
• Account Information: Username, password (encrypted), order history, wishlist items, and preferences.
• Communication Data: Information you provide when contacting us via email, contact forms, or social media.

We also automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited, time spent, and referring URLs
• Device information and operating system
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and fulfill your orders, including shipping and returns
• Send order confirmations, shipping updates, and customer service communications
• Personalize your shopping experience and provide tailored product recommendations
• Send marketing communications (with your consent), including newsletters, promotions, and new product announcements
• Improve our website, products, and services based on user behavior and feedback
• Detect and prevent fraud and unauthorized transactions
• Comply with legal obligations and enforce our terms of service

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party companies that help us operate our business (payment processing, shipping, email delivery, analytics). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure payment processing through PCI-compliant payment providers
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data on a need-to-know basis
• Encrypted storage of sensitive information

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly (shopping cart, session management)
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at VibeHigherNetLLC@gmail.com.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order information is retained for a minimum of 3 years for tax and accounting purposes. You may request account deletion at any time, though some information may be retained as required by law.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this privacy policy or our data practices, please contact us: